Effective Date: [9/15/2025]
PrecisionMade DFW (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.precisionmadedfw.com) or use our products and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information You Provide Directly
Name, email address, phone number, billing/shipping address
Payment information (processed securely through third-party providers; we do not store credit card numbers)
Uploaded files, artwork, or design materials provided for custom orders
Account login details (if you create an account)
Communications you send us (emails, contact form submissions, chat messages)
Automatically Collected Information
IP address, browser type, device type, operating system
Pages visited, time spent on site, referral links
Cookies and tracking technologies (see Section 7)
2. How We Use Your Information
We use the information we collect for purposes including:
Processing and fulfilling orders
Providing customer support and responding to inquiries
Customizing and personalizing products based on uploaded designs or files
Improving our website, products, and services
Sending order confirmations, shipping updates, and relevant communications
Marketing and promotional emails (if you opt in)
Compliance with legal obligations and fraud prevention
3. How We Share Your Information
We do not sell or rent your personal information. We may share information only in these limited circumstances:
Service Providers: With trusted third parties (e.g., payment processors, shipping carriers, hosting providers) to complete transactions and deliver services.
Legal Compliance: If required to do so by law, regulation, or legal process.
Business Transfers: If PrecisionMade DFW undergoes a merger, acquisition, or asset sale, customer information may be transferred as part of the business.
4. Data Retention
Order and transaction records are retained as required by law and for business operations.
Uploaded design files are stored securely for the duration of order fulfillment. We may retain them for a limited period to support reorders, unless you request deletion.
Personal information is retained only as long as necessary for the purposes outlined in this policy.
5. Security of Your Information
We implement reasonable physical, electronic, and administrative safeguards to protect your data. While no online service can guarantee 100% security, we take all commercially appropriate measures to secure your information.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
Access to the personal information we hold about you
Request correction or updates to your information
Request deletion of your personal information (subject to legal obligations)
Opt out of marketing emails by clicking “unsubscribe” in any message
Restrict or object to certain processing of your data
To exercise these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
Enable basic site functionality (shopping cart, account login)
Improve user experience
Analyze site traffic and performance
Support marketing and remarketing campaigns
You can manage cookies through your browser settings. Disabling cookies may limit some website functionality.
8. Payments
All payments are processed securely through third-party payment gateways (e.g., WooCommerce payments, PayPal, or similar providers). PrecisionMade DFW does not directly store your credit or debit card information.
9. Third-Party Links
Our website may include links to third-party sites (e.g., product resources, social media). We are not responsible for the privacy practices or content of external sites.
10. Children’s Information
PrecisionMade DFW’s website and services are not intended for use by children under the age of 13. We do not knowingly collect, use, or disclose personal information from children under 13 without verifiable parental consent.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will promptly delete such information from our records.
Parents or guardians who believe their child has provided personal information to us may contact us to request its removal.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
PrecisionMade DFW
Mailing Address – 13509 Lyndon B Johnson Fwy, Suite 200, Garland, 75041
Email: [email protected]